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Shipping & Returns

 

Shipping

 Koa Kristina Collection is an online Boutique that supplies all Unique handcrafted clutches/purses and clothing. We also carry items that are handpicked by Koa Kristina. Our items are not mass produced. Please allow 2-3 weeks for processing and delivery for ALL handcrafted items. All other items can be processed sooner. Please contact us prior to purchase using expedited service, to ensure items are available for faster delivery.

 

Return/Exchange

ALL Sales are FINAL

Koa Kristina Collection (designed by Koa Kristina) items are MADE TO ORDER all sales are FINAL SALE, which means NO REFUNDS, NO EXCHANGES on any items designed by Koa Kristina.

ALL ITEMS ON THE SITE SALES ARE FINAL!! THERE IS NO REFUNDS. EXCHANGE or Store credit ONLY ( This applies only to items that are purchased from Koa K. Kloset (Handpicked by Koa Kristina) excluding swimwear and accessories. ALL SWIMWEAR and ACCESSORIES are FINAL SALE. 

Note: Exchanged items must be in original condition. There are certain situations where only full and partial refunds are granted (if applicable)

Any item not in its original condition that are damaged or missing parts for reasons due to our error.

 

 Customer Service

 Please direct all customer questions to: service@koakristina.com

 

Size Chart

 

 

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